There was a problem with some users not being able to view the characters in the text file generated by our export feature. So we have added an HTML option, which lets you view the content within an HTML page. You can then copy and paste the content into any external application that you prefer.
This problem specifically affected Mac users, but it’s possible other users also had the same problem so hopefully this solution will help you. If you notice any other problems, or features that you think could be improved to help you, please let me know.